The growth of telecommunications has changed the world. The telegraph sent information overland but its effectiveness could never match the quality of actually speaking down a telephone line to someone, asking questions and responding to the answers.
Cities became a host of overhead wires carrying conversations around the country. It was a whole new industry.
Modern day telecommunications
Today’s telecommunications have moved forward enormously since those early days and a business can get a ‘made to measure’ system which can ensure that every member of staff, on and off site, is constantly in touch. Systems allow for calls to be sent to extensions manually, out to staff in the field or automatically diverted by the caller pressing a secondary button. Anything is possible.
The number of lines that are needed is dependent on the number of incoming and outgoing calls a business wants to handle at any time. Paying for lines that are largely redundant is a waste of course, but a business wants to know it has the capacity to expand in the future.
There are analogue and ISDN lines available on a monthly rental and discussions with an experienced telecommunications company should give you an idea of what is available. You may find you can make savings on your existing contract if that is your main motive; no one wants to waste money and with free transfers there are no initial set up costs to deter you from changing.
Research the subject
You may not have thought about looking at telecommunications costs for years. Perhaps you are not aware of the possible savings. Perhaps you think it is too much trouble. It will certainly be worth your while to go on the Internet and check out some of the options available today. You may well change your mind, and potentially saving money on business overheads must surely be worthwhile investigating.
There are experienced telecommunications companies that have made it their business to provide competitive systems, hardware, lines and mobiles so that they can offer integrated systems to match modern day business requirements.
You can do your research without initially making contact with any particular company; websites have become the main marketing tool in today’s world and consequently they provide a lot of details about products, services and the companies offering them.
Telecommunications is a service industry and you will get an impression about how important a company sees ‘service’ by its initial reaction to your contact and questions. You can negotiate with a company that will be able to provide an idea of successful projects done previously as well as the range of options that might help your business improve its service.
Life has never been so competitive; you will have seen it in trading conditions in recent years. It applies equally well in telecommunications, so it is logical to look at what is a large business expense and see if there are any savings to be made or a superior service available to the one you currently use.
Steve Smith is a freelance writer who lives on the South West coast of Turkey in the small Dalyan town, famous like a nesting site because of the rare loggerhead turtles. He writes on variety of subjects from economics and current affairs to customer affairs and business contract mobile phones by Pacetelecom.